Customer Service Representative

4 weeks ago


Kennewick, Washington, United States FedEx Full time

Key Responsibilities:

As a Retail Customer Service Associate at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also assist in the training of store team members and demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs. Additionally, you will be expected to provide excellent customer service and support to ensure a positive shopping experience for our customers.

What You Will Do:

• Assist in the training of store team members
• Demonstrate consultative behaviors in a retail environment
• Provide excellent customer service and support
• Follow instructions from supervisors and assist other team members in performing store functions

Why Work at FedEx:

At FedEx, we are committed to providing our customers with the best possible shopping experience. As a Retail Customer Service Associate, you will play a critical role in helping us achieve this goal. You will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will also have the opportunity to develop your skills and advance your career with our company.



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