Customer Experience Representative

3 weeks ago


Akron, Ohio, United States 3397 Panera Bread Fairlawn Full time
Job Overview

Panera Bread, a renowned bakery-café, is seeking a talented Team Member to join its team at the 3397 Panera Bread Fairlawn location. As a valued member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the company's continued success.

Compensation and Benefits

We offer competitive wages & team tipping, ensuring that our employees are fairly compensated for their hard work. In addition to this, we provide employee meal discounts, flexible scheduling with opportunities for full or part-time positions, and career growth opportunities.

Responsibilities

As a Team Member, your primary responsibility will be to meet and greet our guests, delivering outstanding customer service in every interaction. You will also have the opportunity to help build our culture of warmth, belonging, growth, and trust by stepping in and supporting your manager and team. Furthermore, you will learn various positions within the store, such as cashier, baking, drive-thru (at applicable locations), salad and sandwich makers, barista, dishwashing, and dining room cleanliness.

  • Meet and Greet Guests: Deliver exceptional customer service, ensuring that every guest feels welcome and valued.
  • Build Our Culture: Help create a positive and inclusive work environment by supporting your manager and team.
  • Learn New Skills: Develop new skills and knowledge by learning different positions within the store.
Requirements

To be successful in this role, you must be at least 16 years old, possess the ability to work and learn in a fast-paced environment, and be able to work 15-40 hours a week. Additionally, you should be committed to health and food safety standards.

Growth Opportunities

Panera offers a Path to Success program, which enables most retail managers to start as hourly associates. This career path program helps individuals achieve their goals and grow within the company. We also provide skills and training to help build your skills and prepare you for a strong career.



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