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Guitar Center Instrument Maintenance Specialist

1 month ago


Houston, Texas, United States Guitar Center Full time

Guitar Center is a dynamic and creative environment where music enthusiasts come together to explore their passion for music. As a leading retailer of musical instruments and equipment, we offer a unique opportunity for individuals to join our team as an Instrument Maintenance Specialist.

**Job Overview:**

We are seeking a skilled and detail-oriented Instrument Maintenance Specialist to join our team at Guitar Center. In this role, you will be responsible for providing top-notch maintenance and repair services for customer-owned instruments, ensuring that they are in excellent working condition. You will work closely with customers to understand their needs and provide personalized service, building strong relationships and driving sales growth.

**Key Responsibilities:**

* Provide maintenance and repair services for customer-owned instruments, including guitars, basses, amplifiers, and other electronic equipment*

* Collaborate with customers to understand their needs and preferences, offering expert advice and recommendations to drive sales growth*

* Develop and maintain strong relationships with customers, ensuring that they receive exceptional service and support*

* Work closely with the sales team to identify opportunities to upsell and cross-sell products and services*

* Maintain a clean and organized workspace, adhering to all safety protocols and procedures*

**Requirements:**

* Skilled understanding of repairing guitars and other musical instruments*

* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues*

* Ability to work independently and as part of a team, with a focus on delivering exceptional results*

* Basic computer skills, including point-of-sale systems and email software*

* Availability to work flexible hours, including evenings and weekends, as needed*

**Benefits:**

Guitar Center offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits, including medical, dental, and vision insurance, 401(k) matching, paid time off, and employee discounts.

**Why Guitar Center?**

We believe in creating inclusive environments that put our customers first, while also fostering a culture of creativity and innovation. Our team members are passionate about music and dedicated to helping customers achieve their goals. If you're looking for a rewarding career in a dynamic and supportive environment, join us at Guitar Center today