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Sales Support Coordinator

2 months ago

Findlay, Ohio, United States Great Lakes ToyotaSubaru Full time
Job Overview

Company Background:

At Great Lakes Toyota/Subaru, we are dedicated to providing an outstanding customer experience. As a prominent player in the automotive sector, we offer a diverse selection of top-notch vehicles and uphold a strong commitment to quality and service.

Position Summary: The Automotive Sales Administrative Assistant is essential in aiding our sales personnel and improving the overall customer journey. This role involves engaging with customers regarding their vehicle needs, sharing insights about our vehicle lineup, and facilitating a smooth sales experience. If you have a passion for automobiles and exceptional customer service, this position is ideal for you.

Key Duties:

  • Welcome and assist customers upon their arrival, ensuring a welcoming atmosphere.
  • Deliver comprehensive details about vehicles, encompassing features, pricing, and financing options.
  • Coordinate test drives and maintain communication with customers to address any inquiries.
  • Assist in managing inventory, including monitoring vehicle availability and refreshing sales materials.
  • Support the sales department with administrative responsibilities such as preparing sales documentation and processing transactions.
  • Keep the showroom and work area tidy and organized.
  • Stay informed about product knowledge and industry developments to better serve customers.

Required Qualifications:

  • High school diploma or equivalent; a college degree or coursework in business or automotive fields is advantageous.
  • Prior experience in retail or customer service, ideally within the automotive sector.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently both independently and collaboratively.
  • Proficiency in computer systems and standard office applications.
  • A valid driver's license with a clean driving record.

Benefits Offered:

  • Competitive salary complemented by performance-based incentives.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and career progression.
  • A supportive and collegial work environment.

We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.