Cheese Specialist

2 months ago


Weston, United States Roche Bros. Supermarkets Full time

Position Overview:

The Cheese Specialist is responsible for the preparation and presentation of cheese and related products within the department. This role requires maintaining a clean, organized, and inviting display while ensuring that all products are fresh, rotated, and adequately stocked for customer satisfaction. Exceptional customer service is a key component of this position.

Compensation:
Starting pay for this role is $20.60 per hour.

Minimum Qualifications:

  • Must be at least 18 years old.
  • Proficient in reading, writing, speaking, and understanding English, with the ability to follow instructions accurately.
  • Availability to work a schedule that meets the operational needs of the store.
  • Authorized to work in the United States.

Key Responsibilities:
The following responsibilities are essential functions of the role and may be supplemented as necessary:

  • Provide attentive service to customers at the cheese counter.
  • Embrace the principles of teamwork and collaboration to foster a strong cheese department.
  • Welcome, assist, and express gratitude to customers in a friendly and timely manner.
  • Make product recommendations to enhance customer experience.
  • Prepare, wrap, weigh, label, and price various cheese products.
  • Maintain and stock the cheese case and related sections, including coffee beans and crackers, while creating attractive platters and fulfilling orders.
  • Ensure the department is merchandised according to community preferences and sales initiatives.
  • Regularly rotate stock to adhere to company policy and product code dates, utilizing the oldest products first.
  • Receive deliveries and store products in designated areas to maintain freshness.
  • Keep accurate records, including receiving logs and inventory, and respond promptly to departmental communications.
  • Monitor temperature settings in coolers and display cases to ensure product quality, reporting any issues immediately.
  • Adhere to sanitation procedures and maintain cleanliness in the work area.
  • Ensure all sales and work areas are clean, organized, and free from hazards, reporting any safety concerns to management.

Additional Responsibilities:

  • Efficiently restock supplies to minimize waste and control costs.
  • Maintain cleanliness and organization in display cases, coolers, and freezers.
  • Promote product sampling to enhance customer engagement.
  • Ensure compliance with company dress code standards among department associates.
  • Report any incidents of theft or unauthorized markdowns to management.
  • Complete all required onboarding and training within the specified timeframe.
  • Perform other duties as assigned by management.

Physical Demands:
The physical requirements of this position may include:

  • Occasional pushing of up to 300 lbs and lifting of up to 45 lbs.
  • Frequent carrying of up to 45 lbs, bending, balancing, and reaching.
  • Continuous standing and walking on tile or concrete surfaces.

Safety Considerations:
Potential safety risks include:

  • Exposure to loud noise and slippery surfaces.
  • Contact with sharp objects and hazardous cleaning solutions.

Tools and Equipment:
This position utilizes various tools, including cheese knives, scales, slicers, and approved cleaning supplies.

Working Environment:
The work environment is primarily indoors, with potential exposure to cold temperatures.