Medical Advocate
3 weeks ago
Join Air Evac Lifeteam, a leader in helicopter air ambulance services, as a Medical Advocate. In this role, you will play a critical part in ensuring proper documentation for accurate patient billing.
Key Responsibilities:- Data entry to ensure accurate patient billing
- Assist Call Center with inbound calls from customers with billing inquiries
- Make outbound calls to validate active insurance coverage
- Collection of outstanding balances
- Assist customers with Compassionate Care applications
- A minimum of six (6) months data entry experience
- A minimum of six (6) months customer service experience
- Ability to work independently or as an active member of a team
- Must possess empathic and professional written and verbal communication skills
- Knowledge and experience of computers and related technology, at an intermediate level
- A minimum of six (6) months working in a call center environment
- Healthcare/Revenue Cycle billing experience
- Sales/Collections experience
- High school diploma or equivalent
- Ability to calculate numbers, correct entries, and post to records
- Ability to gather data, compile information, and prepare reports
- Ability to use independent judgment and to manage and impart confidential information
- Ability to prepare routine administrative work
- Records maintenance skills
- Knowledge of health care billing compliance regulations (basic)
- Knowledge and understanding of payor Explanation of Benefits (basic)
- Excellent internal and external customer service skills
At Air Evac Lifeteam, we value our employees and offer comprehensive benefit options. Learn more about our careers and benefits at GlobalMedicalResponse.com/Careers.
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination:
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