Medical Advocate

3 weeks ago

Kansas City, Kansas, United States Air Evac Lifeteam Full time
Job Title: Medical Advocate

Join Air Evac Lifeteam, a leader in helicopter air ambulance services, as a Medical Advocate. In this role, you will play a critical part in ensuring proper documentation for accurate patient billing.

Key Responsibilities:
  • Data entry to ensure accurate patient billing
  • Assist Call Center with inbound calls from customers with billing inquiries
  • Make outbound calls to validate active insurance coverage
  • Collection of outstanding balances
  • Assist customers with Compassionate Care applications
Requirements:
  • A minimum of six (6) months data entry experience
  • A minimum of six (6) months customer service experience
  • Ability to work independently or as an active member of a team
  • Must possess empathic and professional written and verbal communication skills
  • Knowledge and experience of computers and related technology, at an intermediate level
Preferred Qualifications:
  • A minimum of six (6) months working in a call center environment
  • Healthcare/Revenue Cycle billing experience
  • Sales/Collections experience
Education:
  • High school diploma or equivalent
Skills:
  • Ability to calculate numbers, correct entries, and post to records
  • Ability to gather data, compile information, and prepare reports
  • Ability to use independent judgment and to manage and impart confidential information
  • Ability to prepare routine administrative work
  • Records maintenance skills
  • Knowledge of health care billing compliance regulations (basic)
  • Knowledge and understanding of payor Explanation of Benefits (basic)
  • Excellent internal and external customer service skills

At Air Evac Lifeteam, we value our employees and offer comprehensive benefit options. Learn more about our careers and benefits at GlobalMedicalResponse.com/Careers.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination:

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