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Customer Service Representative

1 week ago

Glendale, California, United States Din Tai Fung Full time

Overview:
As a Greeter/Host/Hostess at Din Tai Fung, you will be responsible for providing exceptional customer service to guests. You will be the first point of contact for customers, and your role is crucial in creating a welcoming atmosphere.

About the Job:
This is an exciting opportunity to join our team as a Greeter/Host/Hostess where you will utilize our text message waiting system to check in guests and seat them at assigned tables efficiently. Your goal will be to ensure maximum table turnover, reduce wait times, and provide an excellent experience for our guests.

Responsibilities:

  • Greet and host guests in a friendly and professional manner.
  • Check in guests using our text message waiting system and seat them at assigned tables.
  • Ensure maximum efficiency and table turnover to reduce wait times and enhance the guest experience.

What We Offer:
We offer a dynamic work environment with opportunities for growth and development. Our team members are passionate about delivering exceptional customer service and working together to achieve excellence.