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Loan Administrator/Customer Service Representative III

2 months ago

Tampa, Florida, United States Third Federal Savings and Loan Association Full time

Job Title: Loan Administrator/Customer Service Representative III

Job Summary:

We are seeking a highly skilled Loan Administrator/Customer Service Representative III to join our team at Third Federal Savings and Loan Association. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support in our retail branch locations.

Key Responsibilities:

  • Assist customers with banking transactions, including opening depository accounts and taking Equity Line/loan applications
  • Resolve customer issues on the platform and provide excellent customer service
  • Work in a team environment to achieve sales and customer service goals
  • Develop and maintain strong relationships with customers and colleagues

Requirements:

  • 6 months of recent Retail Bank Teller experience
  • 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications, and resolving customer issues
  • Conventional first mortgage experience is a plus
  • Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills
  • High School graduate or equivalent

What We Offer:

  • A competitive salary and comprehensive benefits package
  • A pleasant customer service-oriented work environment
  • Career growth opportunities
  • A stable and secure work environment with a strong commitment to employee development

Equal Opportunity Employer: Third Federal Savings and Loan Association is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.