Asset Protection Specialist

7 days ago


New Hyde Park, New York, United States The Paper Store Full time

Asset Protection Specialist

The Paper Store is committed to delivering exceptional customer experiences and protecting our assets. As an Asset Protection Specialist, you will play a critical role in preventing loss of inventory and ensuring a safe work environment.

Key Responsibilities:

  • Be a brand ambassador for The Paper Store, promoting a positive image and excellent customer service.
  • Provide a warm welcome to all guests entering and exiting the store, setting the tone for a pleasant shopping experience.
  • Conduct regular patrols and stand at assigned locations to deter potential security threats and maintain a visible presence.
  • Monitor and investigate suspicious activities, working closely with store management to resolve issues promptly.
  • Assess and respond to emergency situations, prioritizing the safety of customers and employees.
  • Collaborate with colleagues to reduce and control loss of inventory through audits, training, and education.
  • Maintain a calm and professional demeanor when handling sensitive situations, including aggressive behavior from suspects.
  • Report incidents and suspicious activity to store leadership, ensuring a swift and effective response.
  • Participate in the training of new associates, promoting awareness and understanding of loss prevention principles.
  • Prepare detailed reports on theft incidents and merchandise recoveries, providing valuable insights for improvement.
  • Support store management in maintaining a safe work environment, addressing any concerns or issues promptly.

    Requirements:

    • High School Diploma or equivalent required.
    • Prior experience in loss prevention or security is an asset.
    • Must meet all local licensing requirements.
    • Demonstrate excellent customer engagement skills and strong verbal and written communication abilities.
    • Ability to work effectively with all levels of staff and management, making informed decisions in fast-paced situations.
    • General knowledge of retail security camera equipment and ability to maintain confidentiality.
    • Flexibility to work a variety of shifts, including nights and weekends, based on business needs.
    • Ability to stand and walk the sales floor for extended periods.

    The Paper Store is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering exceptional customer experiences.



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