Program Coordinator
4 days ago
Job Type: Full-time
Program Coordinator RoleThe Institute of Noetic Sciences is seeking a highly skilled and detail-oriented Program Coordinator to support the IONS Experience & Engagement team in developing and delivering programs, convenings, and other engagement activities.
Key Responsibilities:- Support Program Leads in all aspects of the event life cycle, including planning, venue research, budget and cost estimates, food, lodging, travel, insurance, coordination, and technical needs.
- Coordinate Zoom and other technology needs for webinars, meetings, and online workshops.
- Prepare, launch, facilitate, and close registration for events.
- Monitor and facilitate the collaboration and speaker request process.
- Provide program presenters with details such as login links, program outlines, and schedules.
- Schedule and conduct rehearsals and provide technical support for presenters.
- Edit, process, and upload audio and video content.
- Assist with developing handouts, support material, and other program assets.
- Update program website content.
- Develop session follow-up resources and deliver them via email and the web.
- Act as the point of contact for program delivery technologies and service accounts.
- Conduct timely and accurate metric documentation for program statistics and reporting.
- Monitor and respond to participant chats, hand-raising, Q&A requests, and other interactions during live sessions.
- Assist program participants who have basic technical/interface questions.
- Monitor, respond to, or re-direct email inquiries, phone calls, online forums, and social media channels related to program offerings.
- Respond to and process refund, scholarship, and discount requests.
- Prepare programmatic emails for communication with program participants.
- Coordinate email lists in conjunction with the communications team.
- Support processes relating to ongoing relationships with partner organizations.
- Conduct other engagement and organizational tasks as requested by the supervisor.
Salary: $68,000 - $75,000
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