Insurance Customer Advocate

3 weeks ago


Snow Hill, Maryland, United States David Hitch - State Farm Agent Full time
Company Overview
We are a trusted State Farm independent contractor agent dedicated to promoting premier insurance and financial service products. Our agents are passionate about delivering exceptional customer experiences and empowering individuals to make informed decisions.

As an Agent Team Member, you will have the opportunity to become an integral part of our dynamic team, driving business growth and fostering enduring customer relationships.

**Job Description**
We are seeking a highly motivated and people-centric individual to join our team as a Customer Service Representative. In this role, you will be responsible for forging strong customer connections, employing a customer-centric approach to guide clients through comprehensive insurance options, and driving business growth through lead generation, appointment coordination, and marketing tailored products and services.

The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a proactive problem-solving ability. You will also have proficiency in learning and navigating computer functions efficiently and a collaborative spirit that thrives in a dynamic team environment.

**Salary:** $45,000 - $60,000 per year, plus commission/bonus, depending on experience and performance.

**Requirements:**
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.


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