Restaurant Host

5 days ago

Rapid City, South Dakota, United States Perkins - Northcott Hospitality Full time
Job Description

We are seeking a highly motivated and friendly server to join our team at Perkins - Northcott Hospitality. As a server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities:
  • Take verbal drink and meal orders according to guest preference.
  • Serve high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
  • Maintain cleanliness of his/her stations and pantry.
  • Perform side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
  • Execute the service cycle and team responsibilities at all times.
  • Maintain sufficient knowledge of the menu to execute suggestive selling with all guests.
  • Write guest check and/or operates POS equipment pursuant to company policies.
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
  • Ensures 100% guest satisfaction on every visit.
Requirements:
  • Continuous standing and walking.
  • Must be able to communicate clearly with guests.
  • Exposure to heat, steam, smoke, cold.
  • Reaching heights of approximately 6 feet and depts. of 2 - 3 feet.
  • Must have high level of mobility/flexibility in space provided.
  • Must be able to fit through openings 30 wide.
  • Must be able to work irregular hours under heavy pressure/stress during busy times.
Supervision:

Receives direction and training from the Associate Manager as to the specific procedures and assignments.

Knowledge and Skills:

Basic skills such as sanitation, safety, and customer service can be taught through in house training.

Experience:

No experience required.

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