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Website Localization Specialist

2 months ago

Atlanta, Georgia, United States Tech Providers, Inc Full time
About the Role

We are seeking a highly skilled Website Localization Specialist to join our team at Tech Providers, Inc. as a Content Experience Manager. In this role, you will be responsible for creating, customizing, and editing content to ensure a consistent and engaging user experience across our client's website.

Key Responsibilities
  • Create and customize content to meet the needs of our clients and their target audience.
  • Attend knowledge transfer sessions and trainings to become an expert in content management and website localization.
  • Assist with the operational onboarding of new dealers to our website platform.
  • Design and develop unique websites, including page layouts, content, imagery, and optimized for SEO, utilizing Sitecore's features and modules.
  • Lead the content migration process from current dealer websites to our new website, ensuring accuracy, consistency, and adherence to guidelines and best practices.
  • Assist in designing a smooth onboarding experience for dealers based on existing systems and dealer requirements.
  • Conduct thorough reviews of migrated content to ensure compliance with company standards.
  • QA websites to identify and address any issues related to formatting, links, and overall presentation.
  • Promote the new website platform and manage expectations with dealers.
  • Support live websites and execute dealer requests for content updates / changes, including giving recommendations and input if applicable.
  • Improve and enhance our website template to enable further streamlining of new website creation for dealers joining the platform.
  • Create and maintain documentation for content management processes and guidelines.
  • Provide training and support to dealers or other content contributors on Sitecore best practices, content management processes, and tools.
  • Provide new feature roll-out support to dealers, troubleshooting support, frequently asked questions documentation, documentation of dealer requirements and feedback, etc.
  • Assist in preparation for PI Planning alongside Product Manager to align features based on dealer requirements.
Requirements
  • 2-5 years of experience in the North American automotive industry, Digital Marketing industry, or related field.
  • 2-5 years of experience as a Content Administrator or similar role, with a focus on content management within Sitecore or similar CMS.
  • Knowledge of Search Engine Optimization (SEO).
  • Experience in managing complex projects and/or marketing technology operations.
  • Previous experience in cross-functional teams and projects required, preferred with international teams.
  • Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.).
  • Knowledge of dealership digital marketing processes in the automotive industry is helpful.
  • Experience in product management within the SAFe framework is a plus.
Skills and Competencies
  • Knowledge of Sitecore platform.
  • Professional presence and assertiveness.
  • Exceptional attention to detail and commitment to delivering high-quality websites.
  • Ability to effectively work within a cross-functional team and adapt to changing requirements.
  • Ability to analyze complex problems, propose effective solutions, and troubleshoot issues efficiently.
  • Strong written and verbal communication skills with the ability to convey technical information in a clear and understandable manner.
  • Willingness to learn new technologies and tools as needed.
  • Proficiency with stakeholder management, including negotiation and collaboration skills.
  • Ability to prioritize and work under tight deadlines.
  • Strong team player with excellent interpersonal skills.
  • Independent and fast work style, high dedication and motivation.
  • Proficient working in a multi-cultural environment.
  • Ability to maintain confidentiality of sensitive information and assess how to manage the communication flow accordingly.