Customer Experience Representative

4 days ago


Lynchburg, United States Walmart Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for creating a positive and engaging shopping experience for our customers.

About the Job

This role involves providing exceptional customer service, processing transactions accurately, and promoting products to drive sales growth. You will be working in a fast-paced environment, collaborating with colleagues to achieve sales targets and exceeding customer expectations.

  • Providing solutions to customer complaints and issues
  • Processing transactions accurately and efficiently
  • Maintaining a clean and organized store environment
  • Greeting and assisting customers with their queries and purchases

Your Key Responsibilities

You will be working closely with your team to ensure that our stores meet the high standards of customer service and visual merchandising. This includes:

  • Maintaining safety and security protocols
  • Complying with company policies and procedures
  • Participating in visual merchandising and stock management
  • Providing excellent customer service through active listening and problem-solving skills

About Us

We are proud to be one of the world's largest employers, offering competitive pay, comprehensive benefits, and opportunities for career advancement. Our employees enjoy perks such as discounts on merchandise, paid time off, and access to employee assistance programs.

Salary Information

The estimated hourly salary range for this position is $16.00-$23.00, depending on location and qualifications. Additional compensation may be earned in certain circumstances, ranging from $0.35 to $3.00 per hour.



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