Retail Customer Service Representative

5 days ago


Naples, Florida, United States Kangaroo Express Full time
Job Title: Retail Customer Service Representative

Kangaroo Express is seeking a skilled and friendly Retail Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, operating the register, performing cashier duties, making purchase suggestions, working with our food program, and maintaining store appearance.

About the Role:
As a Retail Customer Service Representative, you will be the face of Kangaroo Express, interacting with customers on a daily basis. You will be expected to greet customers warmly, operate the register efficiently, and perform other tasks as needed.

Responsibilities:
* Greet customers and provide excellent customer service
* Operate the register and process transactions accurately
* Perform cashier duties, including handling cash, credit card transactions, and gift cards
* Make purchase suggestions to customers based on their needs and preferences
* Work with our food program to ensure that customers have access to a variety of healthy and delicious options
* Maintain store appearance, including restocking shelves and cleaning the sales floor

What We Offer:
* Competitive hourly rate: $15-$18 per hour (estimated)
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment

Requirements:
* High school diploma or equivalent required
* Previous retail experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet productivity standards

Benefits:
* Medical, dental, and vision insurance
* 401(k) plan with company match
* Paid time off and holidays


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