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Pharmacy Operations Manager
1 month ago
We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.
Key Responsibilities- Manage and coordinate pharmacy operations, including supervising pharmacy technicians and cashiers.
- Ensure compliance with state and federal laws, regulations, and company policies.
- Develop and implement processes to improve pharmacy workflow and customer experience.
- Lead and manage pharmacy teams, including training, coaching, and performance management.
- Collaborate with pharmacy managers and other stakeholders to achieve business objectives.
- Monitor and analyze pharmacy performance metrics, identifying areas for improvement.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Stay up-to-date with industry trends, regulations, and best practices.
- High school diploma or equivalent required; PTCB or ExCPT certification preferred.
- At least one year of experience as a pharmacy technician in a retail or hospital setting.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work flexible hours, including evenings and weekends.
Walgreens offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.