Cybernetic Bike Specialist

We are looking for a highly skilled Service Technician/Sales Associate to join our team at Trek Bicycle Store Pensacola.

• Maintaining exceptional product knowledge and relationship-building skills is crucial for delivering top-notch customer experiences.
• Passion for helping others enjoy cycling is essential for this role.
• The ideal candidate will be self-motivated, able to build strong relationships with coworkers, customers, and the community.
• Providing the highest level of customer service professionalism and integrity is vital for success in this position.
• A basic mechanical aptitude and a willingness to continually increase knowledge of bicycles, service, and repair are required.
• Ability to work flexible hours, including weekends, is necessary.

Key Responsibilities:

• Maintenance and repair of bicycles
• Service department experience is preferred
• Knowledge of bicycle components, service tools, and machinery is required
• Ability to build all levels of bikes from kids' bikes to high-end TT models
• Effective problem-solving and troubleshooting skills are essential
• Ability to stand for long periods and work in a fast-paced, team-oriented environment
• Flexible schedule, including nights, holidays, and weekends, is required
• Basic computer skills and organizational abilities are necessary
• Self-starter mentality and motivation to learn are desired traits