Customer Experience Specialist

3 weeks ago


Excelsior, Minnesota, United States Chad Babcock - State Farm Agent Full time

**About Us**

At Chad Babcock - State Farm Agent, we strive to provide exceptional customer experiences that drive business growth. As a Customer Service Representative, you will play a crucial role in enhancing our clients' lives by resolving their inquiries, coordinating with team members, and anticipating community needs.

We are seeking an ambitious individual who can excel in a fast-paced environment while building lasting relationships with our clients. If you have a passion for delivering top-notch customer service and a desire to grow your career, this could be the perfect opportunity for you

**Responsibilities:**

  • Respond to customer inquiries and provide policy information in a clear and concise manner.
  • Assist clients with policy changes and updates to ensure seamless transitions.
  • Process insurance claims and follow up with clients to resolve any issues promptly.

**Qualifications:**

  • Excellent communication and interpersonal skills to build strong relationships with clients and team members.
  • Able to multitask and prioritize tasks effectively in a dynamic environment.
  • Previous customer service experience is preferred but not required.

**Benefits:**

  • Hiring bonus to attract top talent.
  • 401(k) plan to help you save for your future.
  • Bonus based on performance to reward hard work and dedication.
  • Competitive salary: $45,000 - $65,000 per year, depending on experience.
  • Flexible schedule to balance work and personal life.
  • Health insurance to protect you and your loved ones.
  • Opportunity for advancement to help you grow your career.
  • Paid time off to recharge and relax.
  • Training & development programs to enhance your skills and knowledge.


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