Customer Experience Associate: Deliver Exceptional Service
2 weeks ago
Weis Markets is committed to providing a welcoming and inclusive environment for our customers and associates. If you share our passion for teamwork and community growth, and value being treated with respect and appreciation, we encourage you to apply for the Customer Experience Associate position.
As a Customer Experience Associate, you will be responsible for ensuring a smooth and efficient shopping experience for our customers. Your key duties will include:
- Greeting customers with a cheerful demeanor and providing quality customer service by answering questions and offering assistance as needed.
- Retrieving and safely parking shopping carts, ensuring they are not left in parking areas, and taking them to the front porch for customer use. You will also empty carts of debris, remove defective carts from service, and maintain cart corrals.
- Helping customers load their groceries into vehicles.
- Maintaining the cleanliness of the parking lot, store vestibule, and front-end by keeping the area free of debris and ensuring trash and recycling receptacles are empty and stocked.
- Remaining alert to potential safety issues, particularly in the entrance and exit areas, to prevent slip and fall hazards.
- Assisting cashiers with bagging groceries, responding promptly to intercom pages, and performing general clean-up work, including sweeping, washing, mopping, and disposing of waste.
- Operating motor-driven cleaning equipment, maintaining it in good working order, and helping to prevent slip and trip hazards on the sales floor.
- Notifying store management of any needed repairs or maintenance, potential safety concerns, or supply shortages.
- Cooperating with coworkers and supervisors to ensure the smooth operation of the department and store, and continuously improving your job performance.
This is a great opportunity to join a dynamic team and contribute to the success of Weis Markets. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this role.
Estimated salary for this position is around $12.50 per hour, depending on location and experience. Weis Markets is an Equal Opportunity Employer and offers a competitive benefits package, including health insurance, 401(k) matching, and paid time off. We are committed to a policy of Equal Employment Opportunity and will not discriminate against applicants or employees based on their actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other protected basis under federal, state, or local laws.
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