Case Manager Utilization RN, 40 Hour Day Shift
2 weeks ago
- Plan, develop, assess, and evaluate care provided to members.
- Collaborate with physicians, other members of the multidisciplinary healthcare team, and patient/family in the development, implementation, and documentation of appropriate, individualized plans of care.
- Recommend alternative levels of care and ensure compliance with federal, state, and local requirements.
- Assess high-risk patients in need of post-hospital care planning.
- Develop and coordinate the implementation of a discharge plan to meet patients' identified needs.
- Communicate the plan to physicians, patient, family/caregivers, staff, and appropriate community agencies.
- Review, monitor, evaluate, and coordinate patients' hospital stays to ensure that all appropriate and essential services are delivered timely and efficiently.
- Participate in Bed Huddles and carry out recommendations congruent with patients' needs.
- Coordinate the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning, and obtaining all authorizations/approvals as needed for outside services for patients/families.
- Conduct daily clinical reviews for utilization/quality management activities based on guidelines/standards for patients in a variety of settings, including outpatient, emergency room, inpatient, and non-KFH facilities.
- Act as a liaison between in-patient facility and referral facilities/agencies and provide case management to patients referred.
- Refer patients to community resources to meet post-hospital needs.
- Coordinate transfer of patients to appropriate facilities; maintain and provide required documentation.
- Adhere to internal and external regulatory and accreditation requirements and compliance guidelines, including but not limited to: TJC, DHS, HCFA, CMS, DMHC, NCQA, and DOL.
- Educate members of the healthcare team concerning their roles and responsibilities in the discharge planning process and appropriate use of resources.
- Provide patients with education to assist with their discharge and help them cope with psychological problems related to acute and chronic illness.
- Per established protocols, report any incidence of unusual occurrences related to quality, risk, and/or patient safety identified during case review or other activities.
- Review, analyze, and identify utilization patterns and trends, problems, or inappropriate utilization of resources and participate in the collection and analysis of data for special studies, projects, planning, or for routine utilization monitoring activities.
- Coordinate, participate, and/or facilitate care planning rounds and patient family conferences as needed.
- Participate in committees, teams, or other work projects/duties as assigned.
- Two (2) years combined RN experience in an acute care setting or case management required.
- Completion of an accredited RN training program that allows graduates to take RN license exam.
- Registered Nurse License (California)
- Basic Life Support
- Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques, and methods of utilization review/management, discharge planning, or case management.
- Working knowledge of regulatory requirements and accreditation standards (TJC, Medicare, Medi-Cal, etc.).
- Demonstrated ability to utilize written and verbal communication, interpersonal, critical thinking, and problem-solving skills.
- Demonstrated ability in planning, organizing, conflict resolution, and negotiating skills.
- Computer literacy skills required.
- Bachelor's degree in nursing or healthcare-related field.
- Required to work every other weekend.
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