Healthcare Registration Specialist

2 weeks ago


Camarillo, California, United States CommonSpirit Health Full time
About CommonSpirit Health:
CommonSpirit Health is a prominent healthcare organization formed through the merger of Catholic Health Initiatives (CHI) and Dignity Health. With over 700 care facilities nationwide, we provide a wide range of services from clinics and hospitals to home-based and virtual care, making healthcare accessible to nearly one in four individuals in the U.S.

Position Overview:
We are currently seeking a meticulous and empathetic Patient Registration Representative to enhance our healthcare team. The Patient Registration Representative plays a crucial role in ensuring the accurate and efficient registration of patients for medical services, gathering essential information, and fostering a positive experience for all patients.

Key Responsibilities:
  • Welcome patients and visitors, delivering exceptional customer service.
  • Accurately register patients for medical services, including verification of patient details and insurance coverage.
  • Collect vital information such as medical history, medications, allergies, and other relevant data, ensuring precise entry into the electronic health record.
  • Assist patients in completing necessary documentation.
  • Collect copayments and outstanding balances at the time of service, providing receipts to patients.
  • Collaborate with healthcare professionals to guarantee patients receive appropriate care.

Qualifications:
Applicants should possess a minimum of one (1) year of experience in a hospital patient registration department, physician office, healthcare insurance company, revenue cycle vendor, or similar roles. Relevant education and training may compensate for a lack of experience. A High School diploma, GED, or equivalent is required. Bilingual proficiency in Spanish and English is preferred.

Essential Skills:
  • Comprehensive understanding of insurance policies and procedures.
  • Familiarity with medical terminology.
  • Ability to perform basic mathematical calculations for payment processing.
  • Experience in requesting and processing financial transactions.
  • Intermediate to advanced computer skills.
  • Knowledge of charity care programs and various government and non-government initiatives is advantageous.

This position is represented by SEIU UHW and is governed by the terms and conditions of the applicable collective bargaining agreement.



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