Repair Center Manager
7 days ago
Job Description:
The successful candidate will be responsible for managing a team of technicians and service personnel, supervising daily operations, and ensuring customer satisfaction. Key responsibilities include:
Main Responsibilities:
- Manage the overall operation of the service department, ensuring all tasks are completed efficiently and effectively.
- Supervise and motivate technicians and service personnel to achieve high levels of performance and productivity.
- Cultivate strong relationships with customers through excellent communication and interpersonal skills.
- Maintain accurate records of customer interactions and satisfaction surveys.
- Conduct regular reviews and evaluations of service department personnel to identify areas for improvement and develop strategies for growth and development.
Qualifications:
- At least 2 years' experience in a management position in the automotive industry.
- Strong leadership and coaching skills with the ability to motivate and empower teams to achieve high levels of performance.
- Excellent communication and interpersonal skills with the ability to build strong relationships with customers, colleagues, and vendors.
- Ability to analyze complex data and develop effective solutions to problems and challenges.
Compensation Package: Competitive salary range $100,000-$140,000 per year, plus comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, paid time off, and more.
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