Seasonal Sales Stylist

4 days ago


Carlsbad, United States Tapestry Full time
About the Role

We are seeking a highly skilled and motivated Luxury Retail Sales Associate to join our team at Kate Spade. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Client & Service Expert: Achieve individual sales goals, develop strong product knowledge across all categories, and ensure exemplary customer service by delivering the ultimate Kate Spade experience.
  • Leadership Presence: Achieve personal sales goals, partner with Store Manager and Assistant Manager to elevate selling culture, and initiate business-driving events in store.
  • Building Brand Equity: Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer, build strong relationships with clients as a brand ambassador, and communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
  • Operational Excellence: Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Proven Sales Experience: Minimum 2-3 years' experience in luxury goods or a comparable retail environment, with a proven track record of sales success.
  • Physical Requirements: Available to work store schedule, including evenings and weekends, standing for extended periods, safely lifting boxes up to 50 pounds, and comfortable climbing ladders.
Competencies
  • Courage: Willingness to take calculated risks, provide constructive feedback, and hold others accountable for their actions.
  • Creativity: Ability to think outside the box, come up with innovative solutions, and drive business growth.
  • Customer Focus: Passion for delivering exceptional customer service, understanding customer needs, and exceeding expectations.
  • Dealing with Ambiguity: Ability to adapt to changing situations, prioritize tasks, and make informed decisions.
  • Drive for Results: Proven track record of achieving sales goals, driving business growth, and exceeding expectations.
  • Interpersonal Savvy: Excellent interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management.
  • Learning on the Fly: Ability to learn quickly, adapt to new situations, and apply knowledge to drive business growth.


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