Current jobs related to Sales Associate II - Napa, California - Tapestry

  • Sales Associate II

    4 weeks ago

    Napa, California, United States Coach Full time

    Role OverviewAs a Sales Associate at Coach, you will be responsible for delivering exceptional customer experiences through solution-oriented and forward-thinking approaches.Key ResponsibilitiesMeet customer needs by suggesting appropriate add-on items and discussing product features.Complete daily operational tasks, including maintaining store appearance,...

  • Sales Associate II

    3 weeks ago

    Napa, California, United States Coach Full time

    Job SummaryAs a Sales Associate at Coach, you will be responsible for meeting customer needs through solution-oriented and forward-thinking approaches. This includes discussing product features and suggesting appropriate add-on items to build sales. Additionally, you will complete daily operational tasks, such as maintaining the sales floor and backroom,...

  • Sales Associate II Role

    3 weeks ago

    Napa, California, United States Coach Full time

    Job Role: As a Sales Associate at Coach, you will be responsible for meeting customer needs through solution-oriented and forward-thinking approaches. This includes discussing product features and suggesting appropriate add-on items to build sales.Key Responsibilities:Meet customer needs through solution-oriented and forward-thinking approaches.Discuss...

  • Sales Associate

    1 month ago

    Napa, California, United States Big 5 Full time

    Job Title: Retail Sales AssociateAs a Retail Sales Associate at Big 5, you will be responsible for providing exceptional customer service and ensuring a productive shopping experience for all customers.Key Responsibilities:Perform sales and service throughout the storePropose add-on sales to customersAnswer telephones and provide product descriptionsRetrieve...

  • Sales Associate

    4 weeks ago

    Napa, California, United States Big 5 Full time

    Job Title: Retail Sales AssociateAs a Retail Sales Associate at Big 5, you will be responsible for providing exceptional customer service and driving sales throughout the store. Your key responsibilities will include:Key Responsibilities:Perform sales and service throughout the store to ensure a productive shopping experience for all customers.Propose add-on...

  • Sales Associate

    4 weeks ago

    Napa, California, United States Spirit Halloween Full time

    Spirit Halloween Job OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will play a key role in delivering an exceptional shopping experience for our guests.Key Responsibilities:Provide exceptional customer service, ensuring a welcoming and engaging experience for...

  • Sales Associate

    4 weeks ago

    Napa, California, United States Brooks Brothers Full time

    About the RoleWe are seeking a highly motivated and fashion-forward Sales Associate to join our team at Brooks Brothers. As a Sales Associate, you will be responsible for promoting our brand, values, and mission while creating an exceptional shopping experience for our customers.Key ResponsibilitiesEngage with customers to understand their fashion needs and...

  • Sales Associate

    4 weeks ago

    Napa, California, United States Anthropologie Full time

    Job Title: Seasonal Sales AssociateAt Anthropologie, we're looking for a Seasonal Sales Associate to join our team. As a Sales Associate, you'll play a key role in delivering exceptional customer service and driving sales through personalized interactions.Key Responsibilities:Customer Service: Provide real and authentic service to customers, initiating...

  • Sales Associate

    4 weeks ago

    Napa, California, United States Carneros Resort and Spa Full time

    Job SummaryThe Sales Associate is responsible for selling gift shop merchandise to customers, while maintaining a clean and organized store environment. This role requires excellent communication and customer service skills, as well as the ability to work effectively in a team setting.Responsibilities:Unpack and inspect received goods, rejecting damaged...

  • Sales Associate Position

    3 weeks ago

    Napa, California, United States Big 5 Full time

    Key Responsibilities:As a Retail Sales Associate at Big 5, you will be responsible for providing a productive shopping experience for all customers. This includes performing sales and service throughout the store, proposing add-on sales to customers, and answering telephones. Additionally, you will be responsible for retrieving and stocking merchandise from...

  • Retail Sales Associate

    4 weeks ago

    Napa, California, United States Zumiez Full time

    Zumiez - Career Opportunities **Job Title:** Retail Sales Associate **About the Role:** As a Retail Sales Associate at Zumiez, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. **Key Responsibilities:** * Provide customer service utilizing Zumiez selling techniques * Organize...

  • Sales Associate

    1 month ago

    Napa, California, United States Carneros Resort and Spa Full time

    Job Summary:The Gift Shop Sales Associate is responsible for selling gift shop merchandise to customers, unpacking, verifying, and inspecting received goods, and maintaining records of items received. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work as part of a team.Responsibilities:Handle...

  • Sales Associate: On-Call

    4 weeks ago

    Napa, California, United States The Culinary Institute of America Full time

    Job SummaryThe Culinary Institute of America is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, utilizing effective sales techniques, and providing in-depth product knowledge in a specialty retail environment.Key ResponsibilitiesGreets...

  • Sales Associate: On-Call

    4 weeks ago

    Napa, California, United States The Culinary Institute of America Full time

    The Culinary Institute of America is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, utilizing effective sales techniques, and providing in-depth product knowledge in a specialty retail environment.Key Responsibilities:Provide customers...

  • Retail Sales Associate

    3 weeks ago

    Napa, California, United States Zumiez Full time

    Job Summary:Zumiez is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Provide customer service utilizing Zumiez selling techniquesOrganize and present merchandise based on Zumiez...

  • Seasonal Retail Sales Associate

    4 weeks ago

    Napa, California, United States Old Navy Full time

    Job Title: Seasonal Retail Sales AssociateAt Old Navy, we're looking for a Seasonal Retail Sales Associate to join our team. As a Sales Associate, you'll be responsible for:Key Responsibilities:Expressing your passion for apparel and fashion trends to drive sales and delight customersCreating memorable shopping experiences for customersExecuting company...

  • Sales Associate

    4 weeks ago

    Napa, California, United States Pet Food Express Full time

    About Pet Food ExpressWe're a team of passionate pet people who care deeply about our community. Our employees are dedicated to providing gold star customer service and expert advice for even the toughest pet problems.As a Sales Associate at Pet Food Express, you'll be the heart of our business. You'll work the cash registers, stock shelves, answer customer...

  • Retail Sales Associate

    3 weeks ago

    Napa, California, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Sales Associate

    2 months ago

    Napa, California, United States Brooks Brothers Full time

    {"title": "Sales Associate", "description": "OverviewAt Brooks Brothers, we're looking for a Sales Associate who embodies our culture of respect, integrity, and teamwork. As a Sales Associate, you'll be the face of our brand, providing exceptional customer service and creating an amazing shopping experience for our customers.ResponsibilitiesEngage with...

  • Retail Sales Associate

    7 days ago

    Napa, California, United States Old Navy Full time

    About Old NavyAs a Sales Associate at Old Navy, you will: Deliver exceptional customer service to drive sales and create memorable shopping experiences.Stay up-to-date on the latest apparel and fashion trends to thrive in a fast-paced retail environment.Execute company processes and procedures to maintain a seamless shopping experience.

Sales Associate II

2 months ago

Napa, California, United States Tapestry Full time
Job Title: Sales Associate II

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Key Responsibilities:
  • Understand organizational objectives and make decisions that align with Company priorities
  • Take ownership and commit to delivering results, while remaining actively aware of personal and store metrics
  • Create short- and long-term strategies to achieve personal metrics and performance goals
  • Represent Coach as a brand ambassador
  • Demonstrate Coach's Selling and Service expectations at all times
  • Understand changes in local market with potential impact on business performance and support the execution of local sales strategies and tactics
  • Drive business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers
  • Create positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
  • Build credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition
  • Provide in-depth product knowledge, including features, benefits, current offerings, and overall product value
  • Remain aware and clearly communicate current pricing and promotional strategy to customers
  • Discuss product features and build the sale by leveraging cross-selling skills and abilities
  • Cross-sell and encourage beneficial product add-ons that relate to the customer's shopping needs
  • Sensitive to customers' needs and tailor approach by reading cues
  • Attend to the unique and individual shopping needs of each customer
  • Work with multiple customers simultaneously and break away as appropriate
  • Follow up with customers consistently and genuinely to influence/close the sale
  • Flex personal selling techniques to contribute to overall store financial results
  • Build lasting and loyal relationships with customers
  • Leverage Coach's tools and technology to support relationship building and clienteling efforts
  • Create enthusiasm and positivity for a shared vision and mission
  • Promote and endorse a team selling environment
  • Foster an environment of teamwork, trust, and collaboration with internal and external customers
  • Remain solution-oriented; adapt to changing business and store needs
  • Welcome feedback and adapt behaviors as appropriate
  • Maintain a calm and professional demeanor at all times
Operations:
  • Ensure all daily tasks are completed without negatively impacting service or Coach standards
  • Complete daily operational tasks, including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner
  • Maintain a clean and tidy selling floor at all times
  • Adhere to all applicable retail policies and procedures, including POS, Operations, and Asset Protection procedures
  • Replenish inventory on sales floor as needed
  • Support Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintaining strong organizational standards as it relates to product both in the stockroom and on the sales floor
  • Support cash-wrap when needed to process purchases, returns, and exchanges
  • Efficiently process customer transactions: Purchase, Return, Exchange, Found Order, etc.
  • Effectively help prepare store by organizing functional areas, perform routine cleaning, maintain strong organizational standards, and maintain visual merchandising expectations
Competencies:
  • Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom-line oriented. Steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for clues to improvement. Experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide and act without having the total picture. Isn't upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Requirements:
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.