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Client Support Specialist
2 months ago
Customer Service Representative | Part-Time
About Homes Alive Pets: Homes Alive Pets is a family-owned enterprise dedicated to enhancing the lives of pets and their owners. We seek individuals who are enthusiastic about contributing to our mission and helping us fulfill our objectives. Join us in fostering a positive and nurturing workplace where you can thrive and evolve personally and professionally.
Role Overview:
- As a Customer Service Representative, your primary responsibility will be to deliver exceptional customer service characterized by honesty and integrity. You will play a crucial role in addressing the needs of customers and their pets, providing valuable insights, and ensuring a delightful shopping experience.
Work Structure & Schedule:
- In this position, you will collaborate with team members to assist customers and manage inventory levels. You will share responsibilities and oversee a designated area of the store, ensuring meticulous attention to detail.
Key Responsibilities:
- Customer Engagement: Recognize customer needs and offer sincere advice to cultivate a welcoming atmosphere.
- Store Presentation: Uphold inventory levels, effectively communicate product information, and guarantee a tidy shopping environment.
- Team Support: Assist colleagues and management to promote a culture of teamwork and community.
- Inventory Management: Adhere to established protocols to ensure efficiency and precision in stock management.
- Professional Growth: Take proactive steps to learn and advance your career within the organization.
Qualifications & Skills:
- Essential Requirements:
- Experience and aptitude in Customer Service
- Strong time management and attention to detail
- Ability to work collaboratively within a team
- Confident and clear communication skills
- Dependable and positive demeanor
- Knowledge of pet nutrition and care
