Customer Experience Associate

3 weeks ago


Philadelphia, Pennsylvania, United States Adam Hutcheon - State Farm Agent Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Adam Hutcheon - State Farm Agent. This is an exceptional opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community.

About Us

As a valued member of our team, you will be part of a dynamic insurance agency that prioritizes exceptional client experiences. Our team is dedicated to providing top-notch service, and we're looking for someone who shares our passion for helping others.

Responsibilities
  • Analyze and resolve customer inquiries in a timely and professional manner.
  • Collaborate with other team members to ensure seamless communication and excellent customer service.
  • Maintain accurate records of customer interactions and policy information.
Requirements
  • Strong communication and interpersonal skills with the ability to work effectively with diverse groups.
  • Demonstrated attention to detail and ability to multitask in a fast-paced environment.
  • Previous customer service experience preferred, but not required.
What We Offer
  • A competitive salary range of $45,000 - $60,000 per year, based on experience.
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Ongoing training and development opportunities to enhance your skills and advance your career.


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