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Retail Sales Associate Keyholder

2 months ago

Wilmington, North Carolina, United States Movado Group Full time
Keyholder Sales Associate

At Movado Group, we are committed to building the strongest brands in the industry. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth, and we offer our employees unparalleled opportunities for career advancement.

Job Summary

We are seeking a dynamic individual to join the Movado Company Store team as a Part-Time Keyholder of our store located at Arundel Mills outlet - Hanover, Maryland. As part of the store management team, you will drive sales, open and close the store, assist staff in reaching and exceeding goals, help sales associates provide customer service to support sales growth, assist with inventory management, and perform other tasks as needed.

Key Responsibilities
  • Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise.
  • Provide exceptional customer service.
  • Capture all CRM data in accordance with Company guidelines.
  • Establish rapport with actual or potential customers.
  • Merchandise product in accordance with company guidelines.
  • Maintain a neat, clean, and professional working environment.
  • Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing, and proper display.
  • Assist in the maintenance of merchandise control logs as designated by the Store Manager.
  • Follow all security and loss prevention procedures in accordance with corporate policies.
  • Service watches, including sizing and battery changes as needed.
Requirements

The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty, and/or luxury retail, and a strong commitment to delivering exceptional customer service and possessing excellent interpersonal and communication skills. Previous management experience is strongly preferred. Candidates must have open availability and flexibility to work according to the needs of the business and to ensure store objectives are met.

Benefits

Our employees enjoy a competitive compensation package, employee discount, time off, and benefit package.

Application Process

All considered applicants will need to apply directly on our career website. If you are not applying directly on our career website, responding to this post and/or providing a resume for this job does not constitute submission of an application. Due to the volume of interest and resumes received, we may not reply to all submissions. The application process is defined by Movado Group and requires submission of an application through our career website, which may involve an interview, job-related testing, or other steps.

Commitment to Diversity, Equity, and Inclusion

Movado Group is an equal opportunity employer and supports workforce diversity. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other legally protected status in accordance with applicable federal, state, and local laws.