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Customer Experience Representative

3 weeks ago


Houston, Texas, United States OptiSigns Inc. Full time

Job Summary:

OptiSigns Inc. is seeking a skilled Customer Experience Representative - SaaS Solutions to join our dynamic team in Houston, TX.

The estimated salary for this role is $70,000 - $90,000 per year, depending on experience.

In this exciting role, you will be responsible for guiding customers through engaging product demos, ensuring seamless onboarding experiences, and providing top-notch technical support. You will work closely with customers to diagnose and resolve technical issues related to digital signage and A/V systems.

To succeed in this position, you should possess a passion for providing exceptional customer service, combined with strong technical expertise and problem-solving abilities.

You will be part of a fast-paced, high-growth environment, where you will have the opportunity to adapt quickly and maintain discipline while handling multiple customer requests efficiently.