Medical Imaging Systems Specialist

2 months ago


Wilmington, Delaware, United States Ziehm Orthoscan Full time
About Ziehm Orthoscan Inc.

Ziehm Orthoscan Inc. is a leading manufacturer of medical digital imaging systems and general fluoroscopy equipment. We are committed to delivering high-quality products and exceptional customer service.

Job Summary

We are seeking a highly motivated and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, servicing, maintaining, and modifying medical imaging equipment at customer sites.

Key Responsibilities
  • Identify, analyze, and execute required service orders, including repairs, planned maintenance, and installations.
  • Provide consistent on-going support to customers through technical phone support, product installation, and service support in the field.
  • Provide product feedback on any issues/trends observed in the field and assist in developing solutions.
  • Responsible for reporting any observed deviations from established product quality standards and specifications to the Regional Service Manager.
  • Responsible for actively maintaining all necessary paperwork, emails, vendor credentialing, training, tools, supplies, parts, etc.
Requirements
  • Bachelor's Degree preferred or at minimum an associate degree in electronics, biomedical, or related technical degree.
  • Minimum 2 years' experience as a Field Service Engineer with medical digital imaging systems and general fluoroscopy equipment.
  • Advanced knowledge of digital and analog circuitry, medical digital imaging systems, and general fluoroscopy.
  • General computer knowledge to include DOS, Microsoft Windows, Unix, or Linux.
What We Offer
  • A competitive salary range of $65,000 to $85,000 per year.
  • A unique culture where people convert their passion into action.
  • The kind of competitive compensation you would expect from a world leader.
  • Ten paid holidays plus a generous PTO and vacation time plan.
  • Great benefit plans, major medical, dental, and vision.
  • Company 401(k) plan with an employer match.
Working Conditions

The majority of the work is performed off-site at a customer's facility. Must be willing to work overtime as necessary. Must maintain a clean driving record, valid driver's license, and meet company insurability guidelines. May require PPE and periodic exposure to low dose radiation.

We support a drug-free work environment. EOE/M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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