Identity and Directory Management Services Senior Engineer

2 weeks ago

New York, New York, United States Empower AI Inc. Full time
Job Title: Identity and Directory Management Services Senior Engineer

We are seeking a highly skilled Senior Engineer to join our team as an Identity and Directory Management Services Senior Engineer. This role will be responsible for designing, administering, managing, executing, and maintaining GSA's Identity & Directory Management Services (IDMS) and Identity, Credential, and Access Management (ICAM) solutions.

Responsibilities:
  • Design and implement IDMS and ICAM solutions to meet the needs of enterprise users and the enterprise architecture.
  • Manage and administer GSA's IDMS and ICAM systems, including directory services management, ICAM, privileged account management, Single Sign-On (SSO), Active Directory (AD) Domain Name System (DNS) services, Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA), auditing and log management, Continuous Diagnostics and Mitigation/Dynamic and Evolving Federal Enterprise Network Defense (CDM/DEFEND), and appliance management.
  • Provide advanced support for IAM/SSO/MFA by troubleshooting difficult software problems, implementing bug fixes, and performing root cause analysis using agile methodologies.
  • Implement technical capabilities, including IAM solutions and application integrations, to enhance enterprise security risk posture.
  • Manage, administer, and support the GSA IT MFA environment and ICAM systems.
  • Utilize automation and role-based management to ensure availability of access and continuity of services.
  • Ensure requirements are gathered, processes defined, and use cases documented.
  • Test and certify new product versions, bug fixes, and provide detailed reports.
  • Provide on-call rotation support on a routine basis.
  • Identify process improvement opportunities for review and subsequent implementation.
  • Provide positive customer service interactions for all levels of the organization up to and including senior executive staff.
  • Support and administer the GSA IT AD environment, systems, and associated data.
  • Continuously review and assess the GSA IT ICAM environment and provide recommendations for how to manage and administer the environment more efficiently.
  • Ensure that all Group Policy Management (GPM) changes are controlled and documented.
  • Perform other operational support duties as assigned.
  • Develop and implement Proof of Concepts and Pilots for Advancing Zero Trust and final implementation to transfer Zero Trust integration to infrastructure engineering support.
  • Develop new technologies to support existing applications or create new applications using new technologies.
  • Participate in meetings with executives to discuss technical issues and propose solutions.
  • Collaborate with other members of the engineering team to design new features or improve existing ones.
  • Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
Qualifications:
  • Public Trust Clearance.
  • ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
  • 7+ year experience with IDMS systems.
  • Minimum of 2 years engineering and supporting Okta solutions.
  • Subject matter expertise engineering and supporting Okta.
  • Possesses and applies a comprehensive knowledge across key tasks and high-impact assignments.
  • Plans and leads major technology assignments.
  • Evaluates performance results and recommends major changes affecting short-term project growth and success.
  • Functions as a technical expert across multiple project assignments.
  • Design and develop solutions to complex applications problems, system administration issues, or network concerns.
  • Perform systems management and integration functions.
  • Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
  • Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
  • Maintain standard working hours per the DIGIT contract and be available for meetings and other collaborative efforts during working hours.
  • Demonstrated ability to apply comprehensive knowledge across key tasks and high-impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.
Desired Qualifications:
  • Okta certified.
  • Strong knowledge of the different identity and access management (IAM) concepts, technologies, and authentication protocols.
  • Intimately familiar with IAM-related protocols such as SAML, SPML, XACML, SCIM, OAuth, OIDC, OpenID, and REST APIs, and other security interfaces.
  • Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services.
  • Active Directory including but not limited to: Microsoft Active Directory, Azure Active Directory, NetIQ DRA, NetIQ Group Policy Administrator (GPA), Active Directory Lightweight Directory Services, Vulnerability Mitigation.
  • Identity Management services operations including but not limited to: SailPoint IdentityIQ, SecureAuth, SAML 2.0, Forefront Identity Manager/Microsoft Identity Manager, Active Directory Federation Services.
  • Experience with Splunk engineering and administration.
  • Privileged access management (PAM) systems such as CyberArk.
  • Hands-on experience with cloud computing services (O365/Microsoft Azure/AWS).
  • Experience with SailPoint IdentityIQ integration and operations.
  • Experience with network architecture.
  • Powershell, java, and.NET scripting.
  • An understanding of Zero Trust concepts.
  • Security+ certification.
  • Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel, PowerPoint, Outlook), Slack, and ServiceNow.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve. If you are passionate about technology and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.

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