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Night Auditor

2 months ago

Denver, Colorado, United States Fairfield Inn & Suites Denver Airport Full time

Job Summary:

The Fairfield Inn & Suites Denver Airport is seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional guest service and support to our front desk team.

Key Responsibilities:

  • Resolve guest complaints and concerns in a professional and courteous manner.
  • Process and reconcile financial transactions, including cash, credit card, and room charges.
  • Verify and post financial data to our Property Management System (PMS).
  • Monitor and maintain the cleanliness and organization of the front desk area.
  • Perform nightly audits and reconciliations to ensure accuracy and completeness of financial records.
  • Process and manage guest requests, including room assignments and key card issues.
  • Provide exceptional guest service and support to our front desk team.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a similar role, preferably in a hotel or hospitality setting.
  • Basic computer skills and knowledge of Property Management Systems (PMS).
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.