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Part-Time Retail Ambassador

2 months ago

King of Prussia, Pennsylvania, United States Rothy's Full time
Job Title: Part-Time Retail Ambassador

At Rothy's, we're seeking a Part-Time Retail Ambassador to join our team in King of Prussia, PA. As a key member of our retail team, you'll be responsible for delivering an exceptional customer experience, fostering connections with our customers, and helping us share the beauty and comfort of our shoes and lifestyle.

About the Role:

We're looking for someone with a passion for our brand story and product, who is unflappable, self-motivated, and eager to go above and beyond to establish Rothy's as a leader in customer experience. As a Part-Time Retail Ambassador, you'll be responsible for:

  • Providing an unparalleled customer experience for every Rothy's customer
  • Supporting the Retail Manager and Assistant Manager in all operational duties
  • Developing and maintaining expert-level understanding of our products and processes
  • Elevating customer feedback and identifying opportunities for improvement
  • Creating loyalty by connecting customers with our brand and community
Requirements:

To be successful in this role, you'll need:

  • 2+ years retail or hospitality-oriented experience
  • Excellent people skills, with a friendly and approachable demeanor
  • Fastidious attention to detail and enthusiasm for maintaining our brand aesthetic
  • Ability to foster connections with our customers and contribute to meeting sales goals
  • Availability to work weekends, evenings, and holidays, with a minimum of 16 hours per week
What We Offer:

We're proud to offer a comprehensive benefits package, including wellness and commuter programs, PTO and wellbeing time, and an employee discount program. Base pay is $19.00 per hour, with opportunities for additional discretionary bonuses and incentives.