Empowering Lives Through Donation
5 days ago
Join LiveOnNY as a Family Support Advocate and make a meaningful difference in the lives of individuals and families affected by organ donation. This role requires exceptional communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
About the Job:- This is a full-time position requiring 11pm-8am shifts, 5 days a week
- Frequent travel may be required within our service area
- A valid driver's license and own vehicle are necessary
Key Responsibilities:
- Delivers high-quality bereavement support to potential donor families.
- Facilitates the opportunity for donation by keeping hospital staff informed regarding the plans and progression of the referral process.
- Supports donor families by attending OR in Donation After Circulatory Death Donation (DCDD).
Requirements:
- Bachelors degree preferred (not required)
- Relevant working experience: Patient Services/Relations or Navigator, Sales, Motivational Interview Training, Child Life Specialist, EMT/Paramedic, Customer Service Representative, Crisis Mangement, Substance Abuse Counselor, Health Administrator/ Community Case worker/ Social worker, Nursing-LPN, Educator/Teacher
- Certification or license in nursing, social work, grief counseling or crisis intervention preferred
Preferred Skills:
- Ability to connect with an audience
- Strategic Planning
- Public Speaking
- Active Listening
- Collaboration with multi-faceted professionals
- Humility
- Adaptable
- Highly Organized
- Understand medical terminology
- Problem Solving
- Emotional Intelligence
- Mindfulness
- Professional boundaries
- Persuasive
- De-escalation
- Empathy
- Outstanding communication skills
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