Transportation Specialist
1 week ago
At SP+, we're revolutionizing the parking experience with our cutting-edge technology and dedication to exceptional customer service.
Job Summary:We're seeking a highly skilled Transportation Specialist to join our team. As a Shuttle Driver DOT, you'll be responsible for delivering an exceptional client and customer experience while ensuring the safety and satisfaction of our passengers.
The ideal candidate will possess excellent communication skills, a valid state-issued driver's license, and a clean driving record. You'll also need to be able to work independently and as part of a team, with a strong focus on customer satisfaction.
In this role, you'll have the opportunity to work in a fast-paced environment, interacting with customers from diverse backgrounds and providing top-notch service. If you're passionate about delivering exceptional experiences and have a strong commitment to safety and customer satisfaction, we encourage you to apply.
Key Responsibilities:
- Deliver an exceptional client and customer experience, answering questions, offering city directions, and ensuring each interaction is positive.
- Perform vehicle inspections, maintain bus cleanliness, fuel buses, log trip counts, and assist disabled passengers.
- Be at work every scheduled day, on time, and in uniform.
- Possess a valid state-issued driver's license and maintain an acceptable DMV record.
- Report any known accidents, observed or suspected policy violations, safety hazards, or unusual occurrences to the Facility Manager.
- Communicate debris, water, oil spills, and other issues to the garage office.
- Substitute for Cashiers or Valets when necessary, if authorized.
- Have thorough knowledge of garage areas, major streets, landmarks, and freeways to assist customers.
- Assist customers with luggage and other items, if applicable.
- Assist the Facility Manager with other duties as needed.
Qualifications:
- Lack of High School education or one month related experience, training or equivalent combination of education and experience.
- Valid CDL Class A, B or C Driver's License with Passenger Endorsement required.
- DOT Medical Card required.
- Able to read and comprehend simple instructions, short correspondence, and memos.
- Able to write simple correspondence.
- Able to effectively present information in one-on-one situations to customers and employees.
- Able to add, subtract, two-digit numbers, multiply, and divide with 10's and 100's.
- Able to perform these operations using units of American money.
Salary and Benefits:
$22.75 per hour + tips, plus benefits including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
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