Senior Customer Care Specialist
1 month ago
Cynet Systems is seeking a highly skilled and experienced Senior Customer Care Agent to join our%20p>our team. As a Senior Customer Care of the time, you will be responsible for managing. managing domestic and international orders for the diagnostics operations division, b. ensuring on-time and in-full supply of products from the handover of the supply plan until the delivery to the next supply chain mode/customer, and c. ensuring quality supply of products to customers/patients from assigned internal and external sites through management from planning to execution.
Responsibilities:- Manage domestic and international orders identity, and international orders for the diagnostics operations division2 information, and supply chain division.
- Ensure on-time and in-full supply of products from the handover of the supply plan until the the delivery to the next supply chain mode/customer.
- Ensure quality supply of products to customers/patients from assigned internal and external sites through management from planning to execution.
- Coordinate and communicate with multiple business functions and site representatives including commercial operations, inventory control, planning, and material handling/shipping operations.
- Collaborate with Sr. Customer Care Agents for investigating, escalating, and resolving complex order related issues and for new or changed processes to achieve business goals.
- Assist with identifying, investigating, and developing continuous operational improvement opportunities.
- Ensure the execution of activities complies with all applicable federal and international regulations and the Global Supply Chain Standards.
- Communicate to the responsible logistics contacts in case of non-compliance.
- Process incoming complaints in a timely and accurate manner.
- Plans and directs the analysis of complex business problems to be solved with automated systems.
- Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements.
- Configures system settings and options; and creates specifications for systems to meet business requirements.
- Designs details of automated systems.
- May provide consultation to users in the area of automated systems.
- May lead cross-functional linked teams to address business or systems issues.
- Technically proficient with SAP SD and software applications (Google, Excel, PowerPoint, Word, etc.).
- Ability to quickly learn complex software application functions and perform necessary daily tasks with minimal direction.
- Excellent professional and interpersonal communication skills (written and verbal) and a high degree of cultural awareness and sensitivity.
- Capacity to manage change and maintain a high degree of technical accuracy when prioritizing daily tasks along with project team responsibilities in a fast-paced environment.
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Senior Customer Care Specialist
2 weeks ago
Marquand, Missouri, United States Cynet Systems Full timeJob SummaryWe are seeking a highly skilled Senior Customer Care Specialist to join our team at Cynet Systems. As a key member of our global supply chain team, you will be responsible for managing domestic and international orders, ensuring timely and accurate delivery of products to customers.Key ResponsibilitiesManage orders from planning to execution,...
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Nursing Care Specialist
1 month ago
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Senior Customer Care Specialist
2 weeks ago
Marquand, Missouri, United States Cynet Systems Full timeJob Title: Senior Customer Care AgentAt Cynet Systems, we are seeking a highly skilled and experienced Senior Customer Care Agent to join our team. As a key member of our global supply chain operations, you will be responsible for managing domestic and international orders, ensuring timely and accurate delivery of products to customers, and providing...
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Nurse Care Specialist
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Senior Care Security Specialist
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Senior Billing Specialist
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Home Care Scheduler
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Nurse Care Specialist
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Senior Care Professional
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Senior Care Professional
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Home Care Coordinator
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Senior Care Professional
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Geriatric Care Specialist
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Customer Service Representative
7 days ago
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Senior IT Support Specialist
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Certified Nursing Assistant
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Nurse Care Specialist
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Marquand, Missouri, United States American Senior Communities Full timeUnlock Your Potential as a Registered NurseJoin American Senior Communities, the largest long-term care provider in Indiana, and take your nursing career to the next level. As a Registered Nurse, you will have the opportunity to make a meaningful impact on the lives of our residents and their families.Key Responsibilities:Deliver exceptional nursing care to...