Public Safety Communications Specialist

6 days ago


Summerville, South Carolina, United States Town of Summerville Full time
Job Summary

We are seeking a highly skilled and detail-oriented Public Safety Communications Specialist to join our team at the Town of Summerville. This is a full-time position that requires excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Answer emergency calls and dispatch public safety personnel to respond to emergencies;
  • Maintain accurate records of all calls received and responded to;
  • Operate computer-aided dispatch systems to manage incoming calls and dispatch personnel;
  • Communicate effectively with public safety personnel, citizens, and other stakeholders through radio and telephone transmissions;
  • Provide general information to citizens and direct them to appropriate resources when necessary;
  • Perform administrative tasks such as data entry, report preparation, and record maintenance;
  • Stay up-to-date on policies, procedures, and regulations related to public safety communications.

Requirements:

  • Bachelor's degree in a related field (e.g., criminal justice, communications, emergency management) or equivalent experience;
  • High school diploma or GED required; must be at least 18 years old;
  • Strong communication and interpersonal skills, with the ability to remain calm under pressure;
  • Proficiency in computer software applications, including Microsoft Office and computer-aided dispatch systems;
  • Ability to work a variety of shifts, including nights, weekends, and holidays;
  • Valid driver's license required;
  • Must pass background check and drug screening.

Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications. Benefits include health insurance, dental insurance, life insurance, SC Retirement System, 401k deferred compensation, 457b deferred compensation, vacation leave, sick leave, holiday leave, flexible spending accounts, and other voluntary insurance options.


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