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Golf Operations Associate

2 months ago

Valparaiso, Indiana, United States Troon International Full time

Position Title: Golf Shop Attendant

Job Category: Golf

Requisition Number: GOLFS003214

Overview:

The Golf Shop Attendant is responsible for delivering exceptional service to guests visiting the property. This role supports the golf professional team in managing shop operations, merchandise sales, and various golf-related tasks.

Key Qualifications and Skills:

  • Possess a friendly and positive demeanor
  • Exhibit strong communication and interpersonal abilities
  • Demonstrate basic computer proficiency
  • Be reliable with a solid work ethic
  • Familiarity with the game of golf is advantageous

Primary Responsibilities:

  • Manage customer reservations for golf course guests
  • Provide excellent customer service to facilitate the check-in process for arriving guests
  • Organize and display golf shop merchandise as needed
  • Collect green fees and cart fees from guests, processing transactions through the POS system
  • Issue receipts for all guest purchases
  • Take messages for staff or guests as required
  • Assist with inventory management and golf operations supplies
  • Support the reconciliation of cash and accounts receivable at the end of the day
  • Perform additional duties as assigned by the supervisor or manager

Additional Information:

This position plays a vital role in enhancing the guest experience at Troon International, ensuring that all interactions are handled with professionalism and care.