Sports Host

4 weeks ago

Nashville, Tennessee, United States The Cordish Companies Full time

Immersive Sports Entertainment Experience

DraftKings Sports & Social Nashville is a premier destination for sports enthusiasts, offering an unparalleled entertainment and dining experience. As a Host, you will be the face of our venue, providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities:

  • Answer phones and take messages/reservations in a timely and professional manner.
  • Maintain an accurate waitlist and communicate with guests in a friendly and upbeat manner.
  • Welcome guests upon arrival and bid farewell as they depart, creating a lasting positive impression.
  • Communicate effectively with guests, employees, and third parties, reflecting highly on the venue, brand, and company.
  • Coordinate seating arrangements to provide fast and courteous service to guests.
  • Occasionally bus tables to expedite efficient seating of waiting guests.
  • Anticipate needs of scheduled special parties and ensure seamless execution.

Requirements:

  • At least one year of experience in customer service and/or hosting.
  • Fluent English language skills, with additional languages a plus.
  • Strong communication and interpersonal skills, with the ability to interact with guests, employees, and third parties.
  • Basic mathematical skills and ability to read, review, and understand seating charts.
  • Ability to work nights, weekends, and/or holidays as needed.

Physical Demands:

  • Strong ability to provide attention to detail and maintain a safe and efficient work environment.
  • Ability to carry or lift items weighing up to 50 pounds.
  • Ability to stand, bend, stoop, and kneel for extended periods.
  • Ability to stay in one location for long periods and safely move about the facility.

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