Host Ambassador

4 weeks ago


Waverly, Minnesota, United States Applebee's Full time

Job Summary

We are seeking a skilled and friendly Guest Services Representative to join our team as a Host/Hostess. The successful candidate will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their dining experience is exceptional.

Key Responsibilities:

  • Enthusiastically greet guests as they arrive and depart from the restaurant.
  • Accommodate any special needs of guests, such as booster seats, highchairs, or disabilities.
  • Effectively manage the Wait List when the restaurant is full.
  • Provide guest assistance to servers as needed.
  • Maintain a clean and organized work area and complete cleaning tasks as assigned.
  • Invite guests to return for another experience.

Requirements:

  • A desire to care for others, grow, and learn.
  • A positive attitude.
  • Excellent reading, writing, and verbal communication skills.
  • Mobility is required during the entire shift.
  • Ability to transport and carry objects up to 15 pounds up to 15 times a shift.
  • Ability to wipe down table tops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the restaurant.

Physical Requirements:

This role requires regular navigation throughout the restaurant, communicating with guests, moving and grasping items up to five pounds, occasionally lifting and/or moving up to 25 pounds, and bending and stooping. Reasonable accommodations may be made for individuals with disabilities.