Night Auditor Team Lead

4 days ago


Dallas, Texas, United States Holiday Inn Express Galleria Full time
Job Description

Raines Co. - Your Future is Now offers a competitive salary of $45,000 per year, commensurate with experience.

Job Summary: We are seeking a Night Auditor to support the successful execution of all operations in the hotel operations departments primarily responsible for front desk though other departments may be included.

Duties and Responsibilities:

  1. Balances and audits room revenue, food and beverage revenue, and telephone revenue for accuracy; assists in the preparation of daily revenues reports.
  2. Balances and audits room and tax charges, cashier's reports, and guest and house accounts for accuracy.
  3. Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report, and other auditing reports necessary to ensure accurate accounting of hotel revenues and expenses.
  4. Transmits credit card batches.
  5. Serves as hotel system liaison during night hours; calls in and opens tickets with Opera, Protobase, or System Support during overnight hours if a system fails or issues occur.
  6. Communicates with other hotel departments to resolve accounting discrepancies and request or provide information.
  7. Performs Guest Service Representative functions as required; assists in booking room reservations; assists in answering hotel phone calls and notifying guests of messages.
  8. Promotes teamwork and quality service through daily communications and coordination with other departments.

Qualifications and Requirements:

  • High School diploma or equivalent plus some customer service experience. Some college preferred.
  • Must speak fluent English.
  • Other languages preferred.

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