Insurance Agency Team Member

4 days ago


Columbia, Mississippi, United States Samantha Alberson - State Farm Agent Full time
Insurance Agency Team Member Job Description
The Samantha Alberson - State Farm Agent team is seeking a skilled Insurance Agency Team Member to provide exceptional customer service and support to our clients.

This role involves managing customer inquiries, maintaining accurate records, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate will possess strong communication and problem-solving skills, with the ability to handle high-pressure situations effectively.

Main Responsibilities:
  • Respond to customer inquiries in a prompt and professional manner, resolving issues and addressing concerns.
  • Update and maintain accurate client records, ensuring seamless communication and information exchange.
  • Collaborate with internal teams to develop and implement customer retention strategies.

Requirements:
  • Strong communication and problem-solving skills, with the ability to handle high-stress situations effectively.
  • Prior experience in customer-facing roles or sales environments is preferred.

Compensation Package: Competitive salary range: $50,000 - $75,000 per year, depending on qualifications and performance.

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