Security Officer

2 months ago


Guilderland, United States Arrow Security Full time
Job Summary

Arrow Security is seeking a highly skilled and professional Security Guard to join our team. As a Security Guard, you will be responsible for ensuring the safety and security of our clients and their properties.

Key Responsibilities
  • Conduct regular foot patrols to monitor premises and identify potential security risks.
  • Provide exceptional customer service at the front desk, responding to inquiries and resolving issues in a professional and courteous manner.
  • Ensure access control is maintained, verifying the identity of authorized personnel and maintaining a visitor's log.
  • Respond to emergencies and incidents in a timely and effective manner, following established protocols and procedures.
  • Write and document incident reports in a clear and concise manner, ensuring all relevant details are included.
  • Enforce rules and regulations, maintaining a safe and secure environment for all individuals.
  • Resolve conflicts and de-escalate confrontations in a professional and respectful manner.
  • Provide friendly and professional service to clients and visitors, ensuring a positive experience.
Requirements
  • Valid NYS Security Guard License.
  • Valid Driver's License.
  • Concierge experience.
  • Computer literacy.
  • Minimum 1 year of consistent security guard experience.
  • Professional communication and appearance.
  • Excellent customer service skills and ability to act courteously with others.
  • Mature outlook and ability to handle escalated situations.
  • Valid CPR-AED certification (a plus).
  • Exceptional work ethic.
What We Offer
  • Weekly pay.
  • Internal growth opportunities.
  • Flexible scheduling opportunities.
  • Employee PERKS program, including discounts on everyday purchases with many of our partners.
About Arrow Security

Founded in 1985, Arrow Security has perfected its approach to high-quality security. As a true Super Regional guarding company, we provide our clients and officers with the resources, technology, and supervision to deliver a superior security program. We are committed to taking care of our officers and making sure they have the support they need to excel in their roles.

Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


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