Network Infrastructure Specialist

2 weeks ago

Frederick, Maryland, United States Frederick County Public Schools Full time
Job Title: Network Technician

Frederick County Public Schools is seeking a highly skilled Network Technician to join our team. As a Network Technician, you will be responsible for providing technical direction and expertise in the configuration, installation, troubleshooting, and ongoing maintenance of facility-based wired and wireless Local Area Networks.

Key Responsibilities:
  • Perform network-related duties with a primary focus on supporting Local Area Networks and telecommunication installations, configurations, connectivity, monitoring, resolving, and repair of network/IP-related problems and centralized management and automation.
  • Configure, install, and troubleshoot Wireless Access Points, network equipment, and telecommunication infrastructure, including client/application/IP connectivity and sub-systems.
  • Serve as the first point of contact for technical and service-related problems for end users.
  • Proactively research, analyze, identify, and resolve trends of utilization or errors and implement appropriate performance tuning and troubleshooting techniques.
  • Respond to end-user requests for moves, adds, changes, and repairs throughout the organization.
  • Perform network equipment installations/configurations, closet cabling punch-downs, activate network ports as appropriate for requests, and install network cabling.
  • Monitor systems management and monitoring tools; proactively troubleshoot and resolve identified telecommunication and network issues.
  • Communicate with end-users and maintain tracking of individually assigned projects.
  • Research, investigate, and implement new technologies.
  • Monitor, maintain, and restore network backups and configurations.
  • Document all network technician processes and installation procedures.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Requirements:
  • Associates Degree in Information Technology, Computer Science, Engineering, or related field or equivalent combination of education, certifications, or IP technical experience.
  • CompTIA Network+ or Cisco CCNA certification.
  • Two (2) years' full-time experience providing network support within a large-scale converged Ethernet infrastructure, including experience with switch installations, network equipment installations, IP telephony systems installations, Wireless Access Points, configurations, maintenance, and troubleshooting.
  • Minimum two (2) years' experience troubleshooting, implementing, maintaining, and building configurations on switches.
  • Demonstrated experience and broad knowledge of switch protocols, TCP/IP protocols, telecommunication protocols (IP), H323, SIP, QOS, VLANs, ACLs, DHCP, DNS, TFTP, STP, SNMP, POE, 802.1x, WLAN/802.11, etc.
  • Hands-on experience with Cat5/Cat6e terminations and installations and hands-on experience with Fiber and Copper TDM testing units.
  • Demonstrated experience with network monitoring tools, preferably Solarwinds and WUG.
  • Demonstrated experience performing and analyzing network packet captures using packet analyzers such as Wireshark.
  • Demonstrated experience with and knowledge of operating systems (Windows).
  • Ability to work off-hours as needed/required.
  • Demonstrated ability to work with minimal supervision.
  • Demonstrated ability to independently and effectively complete work assignments and projects in a timely fashion.
  • Capable of performing the essential functions of the position with or without reasonable accommodations.
  • Regular and predictable attendance.
Preferred Qualifications:
  • Experience installing, configuring, and troubleshooting client-side unified communications technologies such as Microsoft Skype for Business and other Unified Communication applications.
  • Understanding of Microsoft Active Directory, Network Policy Server, and Exchange Mail technologies.
  • Experience with Windows Servers.
  • Experience with installation, configuring, and troubleshooting wireless technologies.
  • Work experience in K-12 educational settings.
  • Familiarity with the FCPS policies, goals, and programs.

Frederick County Public Schools is an equal opportunity employer. This job description has been written to indicate the general nature and level of work performed by an employee holding this position. It is not written to include or be interpreted to include a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee. Nothing in this description restricts management's right to assign or reassign duties and responsibilities or add required qualifications at any time.

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