Pharmacy Technician Assistant

3 weeks ago

Sioux Falls, South Dakota, United States Lewis Drug Full time
Job Summary

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed.

This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

Key Responsibilities
  • Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
  • Learn Lewis Drug policies and procedures and perform them daily
  • Establish and maintain good relationships with physicians and other healthcare providers
  • Answer patient questions and troubleshoot and/or resolve them promptly
  • Answer phone calls promptly and in a polite manner
  • Assist in all customer service situations and finish customer transactions using the register
  • Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
  • Maintain the confidentiality of patients' private medical information according to the HIPPA Act
  • Process new and refill prescriptions within scope of practice
  • Prepare paper work and compile medications for delivery and mail out orders when needed
  • Manage and serve drive-thru patients in an efficient manner (if applicable)
  • Report any medication error to proper personnel
  • Ability to log into a variety of software systems to perform daily technician functions
  • Perform daily maintenance of automated devices within the pharmacy
  • Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations
  • Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
  • Perform additional duties as assigned by the Chief Pharmacist/Pharmacist
Requirements
  • Ability to learn knowledge of basic drug terminology
  • Ability to learn differences between brand and generic drugs
  • Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
  • Ability to multi-task and pay attention to detail
  • Work effectively as part of a team to support the entire pharmacy, as well as individually
  • Possess good organizational and time-management skills
  • Ability to communicate effectively, both verbally and in writing
  • Learn new software systems and type (data entry) accurately and efficiently
  • Dependable in attendance and job performance
  • Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members
Education, Experience, and Licensure
  • High school diploma or GED required
  • Successful completion of an approved/accredited pharmacy technician program desired but not required
  • Register as a pharmacy technician with the State Board of Pharmacy within 30 days of employment
  • Become a nationally certified pharmacy technician: SD – within 2 years of registration with the Board of Pharmacy, IA – within 1 year of registration with the Board of Pharmacy, MN – national certification not required. Completion of Board approved, Lewis Drug provided training that includes a minimum of 240 hours of instruction within 1 year of registration with the State Board of Pharmacy is required
  • Complete yearly CEU requirements to maintain active license
Physical Requirements
  • Must be able to stand for long periods of time and move quickly from one workstation to another
  • Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
  • Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
  • Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
  • Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
  • Must have ability to communicate verbally with staff and patients
  • Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)

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