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Ophthalmology Support Specialist

2 months ago

Homewood, United States Ocular Partners Full time

Company Overview:


Ocular Partners is a well-established and progressive healthcare provider specializing in comprehensive eye care services. Our team consists of dedicated professionals who are committed to delivering exceptional patient care and service in the field of ophthalmology.

We pride ourselves on fostering a collaborative environment that encourages personal and professional growth among our employees. Our culture emphasizes servant leadership, ensuring that every team member feels valued and supported.


Position Summary:


We are seeking enthusiastic healthcare professionals who have a passion for customer service to join our team as Ophthalmic Medical Assistants. This role is essential in supporting a high-volume ophthalmic practice dedicated to providing quality and compassionate care to our patients.

This position presents an excellent opportunity for Medical Assistants and other healthcare professionals looking to build a rewarding career in a dynamic field with ample advancement opportunities. We offer comprehensive training, making this position accessible to candidates without prior experience.


This role may be ideal for you if you:
  • Are seeking a long-term career in a growing field with unique advancement potential.
  • Desire to work with one of the largest ophthalmology groups in the nation.
  • Are committed to continuous learning and development in a rapidly evolving industry.
  • Have a genuine interest in the medical field or sciences.
  • Wish to contribute meaningfully to your community.
  • Excel in customer service and enjoy helping others.
  • Thrive in a fast-paced, collaborative environment.
  • Possess strong attention to detail.

Growth and Career Paths:

The role of Ophthalmic Medical Assistant is more than just a job; it is a pathway to a fulfilling career. Over time, you may have the opportunity to become a Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), Ophthalmic Scribe Certified (OSC), or Certified Ophthalmic Medical Technologist (COMT). We actively support and encourage our employees in pursuing these certifications, providing assistance throughout the certification process. Additional financial incentives are available upon successful completion of these certifications.

The field of ophthalmology offers diverse career paths, including clinical training, surgical roles, billing, corporate positions, and leadership opportunities.


Responsibilities:

This position requires strong customer service skills, excellent interpersonal and communication abilities, and a degree of independent decision-making.

Ophthalmic skills (after training) include but are not limited to:

  • Collecting and documenting patient medical histories.
  • Assessing visual acuity.
  • Conducting automated refraction tests.
  • Administering prescribed eye drops, ointments, and irrigating solutions.
  • Performing office duties and clinical tasks, including data entry into electronic medical records (EMR).
  • Providing patient services and support.
  • Maintaining and managing ophthalmic equipment and instruments.

Qualifications:
  • Reliable transportation is required for travel to various locations as needed.
  • Flexibility to travel to different offices as required.
  • Strong attention to detail.
  • Ability to maintain patient confidentiality.
  • Willingness to seek guidance in unfamiliar areas.
  • Capability to identify inconsistencies in information.

Education:

Graduation from an accredited high school is required.


Company Benefits:

We offer a competitive benefits package that includes:

  • Medical, Dental, and Vision coverage.
  • 401k with matching contributions.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Telemedicine services.
  • A generous Paid Time Off (PTO) package.

Additional Benefits:

We also provide the following benefits at no cost:

  • Employee Discounts and Perks.
  • Employee Assistance Program.
  • Group Life and Accidental Death & Dismemberment Insurance.
  • Short-Term and Long-Term Disability Insurance.

Ocular Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.