Customer Service Associate

3 days ago


Cave Creek, Arizona, United States The UPS Store 3630 Full time
Job Description:

The UPS Store 3630 is seeking a reliable and hardworking Center Associate to join our team. As a key member of our retail sales team, you will be responsible for delivering world-class customer service to all retail customers.

We offer a competitive salary of $16.00 - $17.50 per hour, with the possibility of increasing your earnings based on your performance and dedication to our business. Our part-time schedule allows you to work around 20-30 hours per week, providing a great balance between work and personal life.

As a Center Associate, you will be the face of our business, interacting with customers and resolving their shipping problems in a timely and professional manner. You will also have the opportunity to learn about our products and services, as well as industry trends, and use this knowledge to provide expert advice to our valued customers.

We are looking for someone who is passionate about delivering exceptional customer service, has strong communication skills, and is able to lift 40 pounds. If you are a fast learner, enjoy working in a fast-paced environment, and are committed to providing an excellent experience for our customers, we want to hear from you.

Key Responsibilities:
  • Deliver outstanding customer service to walk-in customers and telephone inquiries.
  • Take ownership of the customer's shipping problem and offer viable solutions.
  • Operate all equipment, software, and devices in an expert fashion and be willing to teach others.

Requirements:
Able to lift 40 pounds; strong computer and internet skills; friendly and genuinely helpful demeanor; professional appearance; fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

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