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Wellness Spa Team Member

2 months ago

Norwalk, Connecticut, United States Hand & Stone Corp Full time

Position Overview:


Hand & Stone Massage and Facial Spa is a prominent franchise specializing in therapeutic massages, rejuvenating facials, and hair removal services.

With a robust presence of over 500 locations across North America, Hand & Stone stands as a leader in the membership-driven spa services sector.


We are currently seeking a Wellness Spa Team Member to join our team at Hand & Stone - Norwalk and Orange CT. In this role, you will play a vital part in ensuring that our clients enjoy an exceptional experience during their visits.


Are you known for your vibrant personality? Do you possess a passion for success and a commitment to outstanding service? We are ready to provide you with all the training you need in the spa industry; all we ask is that you bring your exceptional customer service skills.


We recognize the importance of flexibility in your schedule and are dedicated to accommodating your lifestyle. Whether you are looking for full-time or part-time opportunities, we are here to support you.



Key Responsibilities:
  • Achieve membership sales targets.
  • Gain comprehensive knowledge of our service offerings – training will be provided.
  • Deliver outstanding customer service to both members and guests, fostering lasting relationships.
  • Work flexible hours as needed.
  • Communicate effectively about sales, promotions, and service options to clients.
  • Maintain high standards of cleanliness within the spa.
  • Exude a positive and energetic demeanor.
  • Handle phone inquiries, schedule appointments, and manage documentation.
  • Perform additional duties as assigned.

What We Offer:
  • Competitive Compensation - hourly wage plus commission opportunities (up to $25 per hour).
  • Engaging Contests - test your sales skills with exciting challenges.
  • Career Advancement - potential for rapid growth into management roles based on performance.
  • Ongoing Training - we prioritize continuous learning and improvement.
  • Flexible Hours - designed to fit your busy lifestyle, whether part-time or full-time.
  • Positive and Professional Work Environment - we value fun and engagement in the workplace.
  • Employee Discounts - enjoy discounts on products, services, and gift cards.

Qualifications:
  • High school diploma or equivalent is required.
  • Must be at least 18 years old.
  • Exceptional organizational skills and attention to detail are essential.
  • A strong team player who can also work independently with minimal supervision.


I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, which is a separate entity from Hand and Stone Franchise Corp. and its affiliates.