Benefits Administrator

3 weeks ago


Issaquah, Washington, United States LHH Recruitment Solutions Full time
Job Summary

We are seeking a highly skilled Benefits Coordinator to join our team at LHH Recruitment Solutions. As a key member of our Employee Benefits Department, you will play a vital role in supporting our clients and employees by providing exceptional service and ensuring the smooth administration of our benefit programs.

Key Responsibilities
  • Provide timely and accurate responses to phone inquiries related to benefit programs, enrollment, and eligibility.
  • Offer exceptional member service, resolving issues quickly and accurately.
  • Process employee health questionnaires and manage returned mail in a timely and efficient manner.
  • Sort, distribute, and respond to mail directed to the Benefits Department.
  • Assist Home Office employees with benefit-related questions and provide support as needed.
  • Prepare and send printed materials as required.
  • Take on various team tasks and projects as assigned.
  • Maintain consistent attendance at the assigned work location.
  • Operate necessary equipment, including computers, multi-line phones, headsets, fax machines, printers, and more.
Requirements
  • Strong ability to handle confidential and sensitive information with discretion.
  • Excellent listening skills and the ability to convey information clearly in both written and verbal communication.
  • Demonstrated ability to produce clear and grammatically correct written communications.
  • Capable of working efficiently in a fast-paced environment, resolving issues quickly and accurately.
  • History of providing high-quality member service over the phone and in person.
  • Strong attention to detail, ensuring accuracy and quality in daily tasks.
  • Experience in Warehouse Payroll or Benefits.
  • Familiarity with SAP HR/Payroll.
  • HRIS system experience.
  • Knowledge of employee benefit plans.
  • Proficiency in Google applications (Drive, Sheets, Docs, Calendar).
  • Experience in a support or administrative role.
What We Offer

We offer a competitive hourly rate of $22.00 to $30.90 per hour, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

We are an Equal Opportunity Employer and welcome applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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