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Warehouse Operations Supervisor
2 months ago
Company Overview
JOANN Distribution & OMNI Fulfillment Centers leverage advanced methodologies and cutting-edge technology to establish a premier inventory distribution network. Our focus is on managing the flow of products to our extensive store network, ensuring that our offerings—from fabrics to frames—are delivered securely and punctually for our customers. Our Team Members are dedicated to quality and efficiency, playing a vital role in our operations. Whether handling material equipment for unloading, replenishing stock, fulfilling orders, or preparing shipments, your contribution is essential to our success. We emphasize teamwork, innovative thinking, and meticulous attention to detail.
Position Summary
The Operations Supervisor at our Distribution Center is tasked with orchestrating and overseeing workload distribution within a designated department or area. This role involves guiding team members towards peak performance, achieving critical performance metrics and objectives, while ensuring adherence to company policies and a strong customer focus. The Supervisor will lead a team of Distribution Center Team Members, ensuring that training and performance align with company standards. Under the general guidance of a Manager, this position involves planning, organizing, and directing warehouse operations for the assigned team, which may encompass selection, shipping & receiving, and detailing.
Key Responsibilities
- Oversee performance activities to guarantee that daily objectives and priorities are achieved while upholding quality and safety standards. Assess Team Member performance and adjust priorities as necessary to meet daily targets.
- Facilitate effective communication across all organizational levels to enhance efficiency in work processes and foster a positive work environment. Collaborate with peers and management to ensure smooth production flow.
- Conduct comprehensive training sessions with Team Members to promote optimal performance. Provide continuous mentorship and development opportunities for current staff.
- Implement and uphold Distribution Center company policies and procedures.
- Perform additional duties as assigned.
Supervisory Duties
Supervise a team within the Distribution Center Operations, conducting performance management for team members.
Qualifications
Education: Minimum of a High School Diploma or equivalent.
Experience: A minimum of 3-5 years of supervisory experience is required, preferably in a high-volume, fast-paced distribution center or manufacturing environment.
Working Conditions
- Ability to stand or walk on concrete for extended periods.
- Capability to climb metal stairs and/or ladders.
- Proficient in operating a computer and other office equipment.
- Physical ability to sit, stoop, bend, kneel, crouch, reach, push, pull, and twist.
- Lift and move up to 65 lbs. unassisted and 75 lbs. with assistance.
Knowledge, Skills & Abilities
- Strong interpersonal skills for cross-functional collaboration.
- Effective problem-solving capabilities.
- Ability to manage conflict and facilitate problem resolution.
- Capability to coach and develop team members for continuous improvement.
- Excellent time management skills.
- Ability to prioritize and organize multiple tasks efficiently.
- Strong results-driven mindset.
- Robust analytical skills.
- Commitment to supporting company values and objectives.
- Familiarity with Microsoft Suite, Google Suite, Kronos, and SAP EWM.