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Luxury Resort Front Office Lead

2 months ago

Del Mar, California, United States L'Auberge Del Mar, a Noble House Resort Full time
Position Overview

ABOUT L'AUBERGE DEL MAR:

Nestled in a stunning coastal location, L'Auberge Del Mar is a prestigious resort renowned for its exceptional service and breathtaking views of the Pacific Ocean. Our establishment features elegantly designed accommodations, a rejuvenating spa, exquisite dining options, and recreational facilities that create an unforgettable experience for our guests.

ROLE SUMMARY:

The Front Office Supervisor plays a pivotal role in enhancing the guest arrival experience, working closely with the Front Office Management team to ensure that service standards are consistently met. This position is highly visible, allowing you to significantly influence guest satisfaction and create lasting memories. Key responsibilities include managing room assignments, fostering team development, facilitating communication, recognizing team achievements, and overseeing daily operations.

CANDIDATE PROFILE:

We seek an individual who thrives in a dynamic environment and enjoys engaging with both guests and team members. Your vibrant, professional demeanor will be essential in crafting memorable experiences for our guests.

CULTURAL VALUES:

At Noble House Hotels & Resorts, we embrace a philosophy centered on "location, distinction, and soul." Our properties are unique, just like our team members. What sets L'Auberge Del Mar apart is our dedicated team, passionate about delivering outstanding hospitality. We value sharp, trustworthy individuals who bring their authentic selves to work and foster a fun, collaborative atmosphere.

BENEFITS:

Our team members are our greatest asset, and we are committed to their well-being. L'Auberge Del Mar offers a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Supplemental options such as Short-term Disability and Life Insurance
  • 401K Plan with Employer Match
  • Paid Time Off for Holidays, Vacations, and Sick Leave
  • Bonus Incentive Opportunities
  • Complimentary Onsite Parking
  • Free Meals in the Employee Dining Room
  • Discounts for Team Members, Family, and Friends at Noble House Hotels & Resorts
  • Opportunities for Career Advancement and Recognition Programs

At L'Auberge Del Mar, we are dedicated to fostering an inclusive environment that celebrates diversity and equality. Our DEIA Committee is committed to integrating various perspectives and ideas, and we welcome your contributions to our team.

Noble House Hotels & Resorts is an equal opportunity employer, committed to creating a workplace where all individuals can thrive based on their qualifications, experience, and performance.

QUALIFICATIONS:

  • Exceptional written and verbal communication skills
  • Proficient in computer applications
  • Demonstrated excellence in guest service
  • Flexible schedule availability, including overnight shifts
  • Ability to stand and walk for extended periods